Using your own custom domain for your HelloBox is one of the main way to start personalizing your site. The task involes two steps. First, configure your HelloBox site via its admin panel and second, add a CNAME entry to your domain name via its domain registrar. Let's look at each step in detail.

In your HelloBox site's admin panel, go to Domain settings page. In Your own domain name text field, type in the domain name you want to use for your HelloBox site. Make sure that you only type in the domain name - e.g. example.com not http://example.com.

You are free to use any type of domain. It can be a top level domain (example.com) or a second level domain (example.com.au) or a sub-domain (forum.example.com).

For your domain to work with HelloBox, we create what is called a CNAME entry to your domain's DNS settings. Typically, CNAME is used to mask one URL with your domain. For example, let's say there is a website whose address is http://abcde.com and you added a CNAME for your domain called http://www.my-domain.com and pointed it to http://abcde.com. When users visit http://www.my-domain.com, they will see the website http://abcde.com, but the address will remain as http://www.my-domain.com.

When you create a site on HelloBox, we create a unique website address for it as a HelloBox sub-domain, which is available via Domain settings page. When using your own domain, we will create a CNAME that points to this address as listed below. Login to your domain name registrar's control panel (e.g. Namecheap, GoDaddy) and create a new CNAME for your domain as below.

In the example, above, we are using www.example.com as our own domain name, which points to mysite.hellobox.co sub-domain.

That should be it. Please note that the changes to DNS can take up to 24 hours.