HelloBox Help Center

Comments

Configure whether members can discuss posts and how comment participation should work on your site.

Use comments to keep discussions close to the content

Comments let members respond directly to a post instead of starting a separate discussion elsewhere. They are useful for questions, reactions, clarifications, and lightweight community conversation.

Choose the right policy

A public community can allow broader participation, while a private community should usually require sign-in before commenting. For higher-signal communities, keep posting and commenting limited to registered members.

  • Open discussion: best when growth and participation matter most.
  • Member-only discussion: best when trust, identity, or moderation matters more.
  • No comments: best for announcement-style sites where posts should not become threads.

Moderation guidance

Review comments regularly in the admin panel. Remove spam, low-effort replies, and anything that does not match the community standard you want members to follow.